Shipping policy
Shipping Policy – Cap Asylum
At Cap Asylum, we aim to deliver your order quickly, safely, and reliably.
Processing Times
Orders are typically processed within 1 business day after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Times
United Kingdom
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Next Day Delivery available on all UK orders placed before the daily cut-off time.
International Shipping
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Europe: 5–10 business days
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Rest of World: 7–15 business days
Please note that delivery times may vary during busy periods, holidays, or customs processing.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
Any free shipping promotions will be clearly displayed on the website when available.
Order Tracking
Tracking information will be sent via email once your order has been dispatched.
Please allow up to 24 hours for tracking updates to appear.
Customs & Import Duties
International customers may be responsible for customs fees, import duties, or local taxes depending on their country’s regulations.
Cap Asylum is not responsible for delays caused by customs.
Incorrect Addresses
Please ensure your shipping address is entered correctly at checkout.
Cap Asylum is not responsible for orders shipped to incorrectly provided addresses.
Lost or Delayed Packages
If your order has not arrived within the estimated timeframe, please contact us and we will do our best to assist.
Contact Information
For shipping questions or support, please contact us through our website or order confirmation email.
Thank you for shopping with Cap Asylum.